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Frequently asked questions

Are Zoom Shoes products made of genuine leather?

Most Zoom Shoes styles are crafted in genuine leather, and each product page lists the exact upper, lining and sole materials. Zoom Shoes has been making leather footwear in India since 1993.

How do I find my size?

We use standard UK/India sizing with EU equivalents shown on every product. Use our size chart and, if you are between sizes, go one size up.

What is the exchange policy?

You can exchange any pair within 7 days of delivery if it is unworn and in its original packaging.

How fast is delivery?

Most orders are delivered within 4–5 business days across India, with tracking shared by email.

Do you offer a prepaid discount?

Yes, you get an extra 10% off on prepaid orders, applied automatically at checkout.